Terms of Service

BY USING OUR WEBSITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU SHOULD NOT USE OUR WEBSITE. YOUR CONTINUED USE OF OUR WEBSITE FOLLOWING THE POSTING OF CHANGES TO THIS PRIVACY POLICY WILL MEAN THAT YOU ACCEPT THOSE CHANGES.

SECTION 1: USE & SALE

By using our Website, you agree to these Terms and Conditions of Use (“Terms & Conditions”). We reserve the right, in our sole discretion, to change, modify, add or remove portions of these Terms & Conditions at any time. You should check these Terms & Conditions periodically for changes. By using this Website after we post any changes to these Terms & Conditions, you agree to accept those changes, whether or not you have reviewed them. If you do not agree to these Terms & Conditions, you should not use our Website and, if applicable, you should arrange to cancel your registered user account.

SECTION 2: GENERAL

By using this Website, you agree to be legally bound and to abide by these Terms & Conditions, just as if you had signed this agreement. If you do not comply with these Terms & Conditions at any time, we reserve the right, if applicable, to do any one or more of the following with or without prior notice to you:

(a) Deactivate your password

(b) Terminate your user account

(d) Restrict or block your access to the Website.

Further, you agree that we shall not be liable to you or any third-party for any termination or cancellation of your access to, or use of, our Website. | From time to time, we may supplement these Terms & Conditions with additional terms and conditions (“Additional Terms”). You understand and agree that Additional Terms are automatically incorporated by reference into these Terms & Conditions.

Use of the Website is only available to users who are 18 years of age or older and reside in the United States, or its possessions AND territories. SunCoast Meal Prep makes NO claims that the Website OR ANY of its content is accessible from outside the United States. Should you access our Website outside of the United States, you do so on your own initiative and are responsible for compliance with local laws.

SECTION 3:
CONTENT RESTRICTIONS

You acknowledge that this Website contains, or may contain in the future, information, software, photos, video, text, graphics, music, sounds, questions, creative suggestions, messages, comments, feedback, ideas, recipes, notes, drawings, articles and other materials (collectively, “Content”) that are protected by copyrights, patents, trademarks, trade secrets and/or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereafter developed. | All Content is copyrighted under the United States copyright laws (and, if applicable, similar foreign laws).

SunCoast Meal Prep is trademarks owned by SunCoast Meal Prep. SunCoast Meal Prep reserves all rights in these trademarks and any other trademarks or intellectual property owned by SunCoast Meal Prep. You may not modify, publish, transmit, distribute, perform, participate in the transfer or sale of, create derivative works of, or in any way exploit, any of the Content, in whole or in part. When Content is downloaded to your computer, you do not obtain any ownership interest in the Content. You may download the Content for personal use only. Modification of the Content or use of the Content for any other purpose, including, but not limited to, use of any Content in printed form or on any other website or networked computer environment is strictly prohibited unless you receive our prior written consent.

SECTION 4: REGISTERED USERS

There is no cost to becoming a registered user of our Website. You do not have to become a registered user to use this Website. However, you must be a registered user to order our food products (“Products”). From time to time, areas of the Website may be restricted for use by registered users only. You must register in accordance with instructions that you will find on this Website. | If you elect to become a registered user of our Website, you agree to provide us with true, accurate and complete information about yourself (“Registered User Data”), and to maintain and promptly update the Registered User Data and any other information you provide to us, to keep it accurate. Without limiting any other provision of these Terms & Conditions, if you provide any information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that such is the case, we reserve the right to suspend or terminate your user account and refuse any and all current or future use of our Website (or any portion thereof). You agree not to assign, transfer or sublicense your rights as a registered user of this Website. You further agree not to register for more than one account or create a false or misleading identity on this Website. You may create an account on behalf of a family member or significant other who otherwise would not be able to register an account and manage it themselves.

SECTION 5: PRIVACY

We are committed to protecting your privacy and security. For more information, you should review our Privacy Policy, which is incorporated into these Terms & Conditions by this reference.

SECTION 6: LINKS

These Terms & Conditions apply only to this Website, and not to the websites of any other person or entity. We may provide, or third parties may provide, links to other worldwide websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse (and are not responsible or liable for) any content, advertising, products, or other materials on or available from such websites or resources. You further acknowledge and agree that, under no circumstances, will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, advertisements, products or other resources available on any other website (regardless of whether we directly or indirectly link to such content, advertisements, products or other resources). You should direct any concerns with respect to any other website to that website’s administrator or webmaster.

SECTION 7: USER SECURITY

If you are a registered user of this Website, you are responsible for

(a) Maintaining the confidentiality of your password.

(b) Maintaining the confidentiality of your user account information.

You agree to notify us immediately in the event of any known or suspected unauthorized use of your user account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your or anyone else’s password.

SECTION 8: HEALTH DISCLAIMER

This Website does not provide weight loss management or advice. SunCoast Meal Prep is not a medical organization and our staff cannot give you medical advice or diagnosis. Nothing contained in this Website should be construed as such advice or diagnosis.

You are urged and advised to seek the advice of a physician before beginning any weight loss effort or regimen. This Website is intended for use only by healthy adult individuals. The Website is not intended for use by minors, pregnant women, or individuals with any type of health condition.

SECTION 9:
NUTRITION CONSULTATIONS

SunCoast Meal Prep does not provide medical advice. The contents of SunCoast Meal Prep websites, such as text, graphics, interactive tools, images and other material contained on the site (“content”) are for informational purposes only. The content or any nutritional advice received is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider regarding a medical condition. If you think you may have a medical emergency, call your doctor or 911 immediately. All nutritional advice provided by SunCoast Meal Prep is for educational purposes only. All nutritional advice should be taken at the discretion and risk of the customer/visitor. Reliance on any information provided on SunCoast Meal Prep websites, including information posted by other visitors to the sites, is solely at your own risk. Nutritional advice is subject to constantly evolving knowledge in relation to health science, nutritional science and sports science.

The nutritional information for meals at the time of their preparation is reflected on the labels on our meal containers.

SECTION 9: PRICING POLICY

We make every attempt to avoid errors in pricing and product information. If a mistake occurs, we reserve the right to correct it, and we apologize for any inconvenience it may cause. All prices listed on the Website are in U.S. dollars.

SECTION 10: FOOD SUBSTITUTION POLICY

Although SunCoast Meal Prep takes every reasonable measure to obtain sufficient inventory to fill your order, availability of product(s) may change without notice. SunCoast Meal Prep is not responsible for unavailability of product due to popular demand or discontinuation.

SunCoast Meal Prep reserves the right to substitute an unavailable product with a similar product. When making substitutions, SunCoast Meal Prep will attempt to meet the requirements of your particular SunCoast Meal Prep meal plan. Substituted food items may contain different ingredients and allergens than those in items originally ordered. If you have any food allergies or if you are otherwise concerned about any particular ingredients, please be sure to carefully check all individual product packages for the most updated information regarding ingredients and nutritional content prior to consumption of any of SunCoast Meal Prep’s food products.

SECTION 11: CROSS CONTAMINATION RISK

Please Note: SunCoast Meal Prep’s food items may contain or may have been manufactured in a facility that also processes dairy, eggs, fish, shellfish, soy or tree nuts.

SECTION 12: PRODUCT DISPLAY

We have made every effort to accurately display the Products featured on the Website. However, the colors we use and the capabilities of your computer monitor may affect the colors visible on your screen. As such, we cannot guarantee that your monitor’s display will be accurate.

SECTION 13: CREDIT
CARD SECURITY

SunCoast Meal Prep is committed to protecting any information you give us during a credit card transaction. SunCoast Meal Prep uses a third party vendor to process all credit card payments. SunCoast Meal Prep does not have access to your credit card information. To extent that SunCoast Meal Prep may, in the future, have access to your credit card information, we will treat it as personal information covered by our Privacy Policy.

In accordance with our Privacy Policy, we will not share the information. In accordance with industry custom, we enforce commercially reasonable security measures to protect against the loss or misuse of any personal information that we have collected from you.

PLEASE NOTE THAT NORMAL E-MAIL (SUCH AS USING “CONTACT US” OR YOUR HOME E-MAIL) IS NOT ENCRYPTED AND THUS IS NOT A SECURE MEANS FOR TRANSMITTING CREDIT CARD INFORMATION OR ANY PERSONAL INFORMATION YOU WISH TO KEEP PRIVATE AND SECURE.

SECTION 14: PAYMENT

SunCoast Meal Prep currently accepts Visa, MasterCard, Discover and American Express for all orders. Payment for Products ordered will be processed at the time of placing such order. You agree to pay promptly all charges to your account (which includes items purchased and applicable taxes) for any order placed by you or anyone who you allow to use your customer identification number or password, including members of your family, friends or any other person. For your order to be accepted, your method of payment shall be validated and must have enough available funds required for the transaction. Upon approval, the order will be accepted for shipping and delivery. SunCoast Meal Prep reserves the right to establish a spending limit for your account. Your right to order Products is also subject to limits established by your payment card issuer.

SECTION 15: REFUND POLICY

If you are dissatisfied with a meal, meal ingredient or a meal’s appearance on arrival, please contact us at leo@SunCoast Meal Prep.com and our customer service agents will research the incident, and at their discretion, may offer credit in the form of SunCoast Meal Prep Bucks to the customer account. We may require photographic documentation of any meal with which you are dissatisfied before we issue a credit. Meals that did not meet your taste expectations are covered by a money-back guarantee of up to 100%.

Guarantee applies to your first order only. Refund requests in accordance with this guarantee must be made by phone or email within 7 days of delivery. Meals that arrive unfit can be credited to the account for use in a future order. We value photos of any improper food arrival to continue improving our packaging. A customer service agent may request photographs be sent to accompany the reported complaint. We encourage all customers to remove meals immediately from their box and place in the refrigerator, inspecting containers as they are transferred.

Meals delayed by our third-party courier must be communicated with our team in urgency so we may try to resolve this issue. Credit on orders that did not arrive due to courier or SunCoast Meal Prep fault will be given in the form of SunCoast Meal Prep Bucks to the customer account. SunCoast Meal Prep is not liable for packages undelivered due to incorrect addresses submitted by the customer. Orders may be modified at any time until the weekly cutoff of Wednesday at 11:59 pm CST via our website or by contacting us at leo@SunCoast Meal Prep.com. We are unable to modify or cancel orders once the cutoff has passed as ingredients have been ordered.

SECTION 16: OVERVIEW

For your convenience, SunCoast Meal Prep offers subscription services whereby you select a set of meals and a delivery date of your choosing and SunCoast Meal Prep sends those meals to the location you have selected on a weekly basis.

SECTION 17: BILLING

For subscription customers SunCoast Meal Prep will bill the credit card on file on Thursday prior to delivery date. By subscribing to our service you are agreeing to pay recurring periodic subscriptions for an indefinite period of time until cancelled by you or us. You will not receive any advance notice of this payment but you will receive post-payment confirmation by email. It is your responsibility to maintain current, valid payment information with SunCoast Meal Prep. If your automatic recurring payment is declined, you will be contacted by phone or email. If we cannot contact you we cannot guarantee that your meals will be shipped.

SECTION 18:
ORDER CANCELLATION

Subscription customers have the ability to select, change, pause, or cancel a meal delivery any time prior to the weekly cut-off time on Wednesdays at 11:59pm Central. Orders cannot be modified or cancelled after the cut-off time. Unless notified by the subscriber prior to the cut-off, SunCoast Meal Prep will prepare and ship the meals selected in accordance with subscription terms and bill the credit card on file in accordance with our normal billing procedures. Order cancellations must be submitted prior to the cut-off time to take effect for the next week’s delivery.

SECTION 19:
CONTINUOUS SUBSCRIPTIONS

WHEN YOU REGISTER FOR A SUBSCRIPTION (AND EACH TIME YOU CHANGE YOUR PLAN), YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT SunCoast Meal Prep (OR OUR THIRD-PARTY PAYMENT PROCESSOR) IS AUTHORIZED TO CHARGE YOU ON A WEEKLY BASIS FOR YOUR SUBSCRIPTION (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES) FOR AN INDEFINITE PERIOD OF TIME UNTIL CANCELLED BY YOU OR US. THE AMOUNT YOU ARE CHARGED AND THE NUMBER OF MEALS YOU RECEIVE EACH WEEK MAY VARY DEPENDING ON THE PREFERENCES YOU SELECT. YOU ACKNOWLEDGE AND AGREE THAT SunCoast Meal Prep WILL NOT OBTAIN ANY ADDITIONAL AUTHORIZATION FROM YOU FOR SUCH AUTOMATIC, RECURRING PAYMENTS.

SECTION 20:
INTELLECTUAL PROPERTY

The entire contents of the Website are copyrighted as a collective work under the laws of the United States and other copyright laws. SunCoast Meal Prep holds the copyright in the collective work. The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by SunCoast Meal Prep or its affiliates, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

These Terms and Conditions permit you access to the Website for your personal, non-commercial use only. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download portions of the material from the different areas of the Website solely for your own non-commercial use or any other expressly permitted use (e.g., in the case of electronic coupons, etc.). You may not otherwise reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any of the material on our Site. Any redistribution, retransmission or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner. You may not

(i) modify copies of any materials from the Website

(ii) use any illustrations, photographs video or audio sequences or any graphics separately from the accompanying text

(iii) delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Website.

You may not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of the Terms and Conditions, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by SunCoast Meal Prep. Any use of the Website not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark and other laws.

ADDITIONAL WEBSITE TERMS & CONDITIONS OF USE FOR NUTRITION COACHING

These terms and conditions, together with any document they expressly incorporate by reference (the “Terms and Conditions”), constitute a legally binding contract between you, as the person using the Program (the “Participant”), and SunCoast Meal Prep (“SunCoast Meal Prep”, “we”, or “us”) and governs your use of the Program (as defined below). Read the Terms and Conditions carefully before continuing.

We may make changes to the Terms and Conditions from time to time at our sole discretion. All changes are effective immediately when we post them. Your continued use of the Program, following the posting of such changes means that you accept and agree to the changes. You should check this page from time to time so that you are aware of any changes to the Terms and Conditions, as they are binding to you. If we propose to make any significant change to the arbitration provision included in these Terms and Conditions, you will receive notice of such proposed change and will be given an opportunity to discontinue your use of the Program before such change becomes effective.

These Terms and Conditions are in addition to our Privacy Policy and our Website Terms and Conditions of Use and Sale (“Website Terms”), both of which apply to you and govern our transaction. In the event of a conflict between these Terms and Conditions and the Privacy Policy or Website Terms as applied to your use of the Program, these Terms and Conditions shall govern.

SECTION 1: DEFINITIONS

Capitalized terms used in these Terms and Conditions have the meaning ascribed to them in this Section.

“Acceptance Date” means the date you indicate your acceptance of these Terms and Conditions.

“Confirmation Email” means any e-mails or dashboard chats to you from SunCoast Meal Prep (i) providing instruction on the Program

(ii) confirming your Plan selection, participation in the Program, and/or purchase of a Program; and/or

(iii) setting forth any specific terms, conditions, or requirements for a particular Program or Plan.

“Customer” means the party who has arranged and/or agreed to pay for the Program provided by SunCoast Meal Prep in accordance with the terms of a Customer Agreement. The Customer may be an individual Participant who has contracted directly with SunCoast Meal Prep for his or her own use of the Program (an “Individual Customer”) or it may be the Participant’s employer, health plan or health care provider, which has contracted with SunCoast Meal Prep to provide a Program for multiple Participants (a “Group Customer”).

“Customer Agreement” means the agreement between SunCoast Meal Prep and the Customer for the Program provided by SunCoast Meal Prep.

“Documentation” means, collectively, all Participant guides, protocols, Plans, Confirmation Emails, and other reference materials generally furnished by SunCoast Meal Prep with respect to the Program, whether in printed or electronic format, as may be updated by SunCoast Meal Prep from time to time.

“Participant Data” means the data about you that SunCoast Meal Prep gathers in the course of providing the Program, including your physical characteristics, eating habits and caloric intake, sleeping habits, changes in weight, and progress with respect to exercises and activities. “Participant Data” also includes recordings of videoconferences or telephone conversations and any information that you post on the SunCoast Meal Prep-operated website or any SunCoast Meal Prep-affiliated electronic interface at any time before, during or after your participation in the Program.

“Plan” means one or more packages of a defined set of benefits comprising the Program.

“Program” means SunCoast Meal Prep’s internet-based nutrition coaching and management program, which is delivered in one or more Plans.

“Program Fee” means, as set forth in the Plan, Customer Agreement and/or any Confirmation Email, the charge to the Customer for Programs provided by SunCoast Meal Prep.

“Proprietary Information” means all non-public business or technical information or materials disclosed to you by SunCoast Meal Prep or any Wellness Professional, including the Documentation, any method of carrying out or delivering the Program, and any pricing or commercial terms related to the Program, including the price paid for the Plan and Program.

“Website” means the SunCoast Meal Prep-operated website through which the Program is made available to you.

“Subsidiary” means any entity controlling, controlled by, or under common control of SunCoast Meal Prep.

“Wellness Professional” means an independent contractor or employee of SunCoast Meal Prep who has been engaged or assigned by SunCoast Meal Prep to consult with and make recommendations to SunCoast Meal Prep’s Participants as part of the Program.

SECTION 2: USE OF PROGRAM

Subject to and during the term of these Terms and Conditions, SunCoast Meal Prep grants you a non-exclusive and non-transferable right to access and use in accordance with these Terms and Conditions the Program, a specific Plan and any Documentation made available to you by SunCoast Meal Prep. The Program has been designed by SunCoast Meal Prep with the goal of coaching individuals on eating a healthier diet. You agree that, in order to increase the probability of success in your efforts to lose or manage your weight or reduce your risk of disease or improve health, you must at a minimum: (a) follow SunCoast Meal Prep’s protocol, as provided in any Documentation, to the best of your ability

(b) complete all recommended appointments or other sessions with your Wellness Professionals.

EVEN IF YOU CARRY OUT THE FOREGOING REQUIREMENTS, YOU UNDERSTAND AND AGREE THAT INDIVIDUAL RESULTS VARY, AND THAT SUNCOAST MEAL PREP DOES NOT GUARANTEE WEIGHT LOSS OR DISEASE PREVENTION.

You also understand and agree that we may, but we are not obligated to, modify the Program, Plan, and the Documentation for a variety of reasons, including for consistency with the most recent weight loss and weight management research.

SunCoast Meal Prep IS NOT A MEDICAL ORGANIZATION. YOU SHOULD NOT CONSIDER THE PROGRAM OR THE DOCUMENTATION AS MEDICAL ADVICE OF ANY KIND, AND THE PROGRAM IS NOT INTENDED TO DIAGNOSE OR TREAT ANY ILLNESS, DISEASE, OR ADVERSE MEDICAL CONDITION.

SunCoast Meal Prep

is not a licensed medical care provider and the Programs are not medically supervised. You are urged and advised to seek the advice of a physician before beginning your use of the Program, and to get periodic medical check-ups as recommended by your primary-care physician. By using the Program, you represent that you are an adult who is healthy enough to begin a weight loss regimen that includes dieting and exercise. The Program is not intended for use by minors. If you are currently under the care of a health care professional or are living with a chronic health care condition, you represent that you have obtained the express approval from a health care professional to receive the Programs before beginning. Never disregard professional medical advice or delay in seeking it because of something you have been told by SunCoast Meal Prep staff or any Wellness Professional.

You represent and warrant that the data that you provide about yourself in filling out the SunCoast Meal Prep account registration form are and will remain accurate and complete, and you agree to update such data as necessary to maintain their accuracy, including providing SunCoast Meal Prep with your current email address, so that you may receive notifications and other account-related communications. You are responsible for maintaining the confidentiality of the login and password you use to access the Website. You will be responsible for all uses of your login and password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of the Website, including any unauthorized use of your login or password. Your general use of the Website is subject to our Terms of Use, which is incorporated and made part of these Terms and Conditions.

You may not:

(a) license, sell, transfer, distribute, or otherwise commercially exploit or make available to any third-party, access to the Program or any of the Documentation.

(b) modify or make derivative works based on the Documentation or the Website. (c) use any robot, spider, or other automatic device or manual process to monitor or access the Website, record any interaction with a Wellness Professional, or in any way duplicate the Documentation.

(d) copy any content, features, functions, or graphics of the Documentation or the Website other than in connection with your own personal use of the Program.

(e) use the Website or the Program in a manner intended to abuse or violate the privacy or property rights of others.

(f) tamper with or reverse engineer, disassemble, or decompile the Website; or (g) use the Program, Website, or Documentation to build a competitive website or Program, or to build a product or Program using similar ideas, features, or functions.

As part of the Plan and Program, SunCoast Meal Prep will provide you with individual or group access to Wellness Professionals, who will consult with you by videoconference or telephone. You agree to work with your Wellness Professionals in good faith solely with respect to the Program, and you will not seek consultation from your Wellness Professionals for any other purpose. If you need to reschedule an individual appointment with a Wellness Professional, you agree to do so at least 12 hours in advance, or the session will be marked as complete and cannot be used. In addition, if you miss a scheduled individual appointment, the session will be marked as completed. You agree that the sessions with Wellness Professionals are for your own personal benefit and not for the benefit of others and that you will not allow any observers to join you, except as may be necessary to facilitate your participation in the session. You agree that you will not record any such session in any way. You also understand and agree that SunCoast Meal Prep may replace any Wellness Professional assigned to you at any time, with no advanced notice.

SECTION 3: PROGRAM USE

Not all exercises or activities recommended by SunCoast Meal Prep or any of the Wellness Professionals, or otherwise made available on the Website or in the Documentation, are suitable for everyone. You understand and agree that when participating in any exercise or exercise program, there is the possibility of injury or death. As such,

YOU AGREE TO USE YOUR OWN JUDGMENT AT ALL TIMES DURING YOUR USE OF THE PROGRAM IN ORDER TO DETERMINE IF ANY RECOMMENDED EXERCISE OR ACTIVITY IS SUITABLE FOR YOU.

If you feel any discomfort or pain during your use of the Program, you must immediately stop the exercise or activity causing such discomfort or pain, and dial 911 using your telephone if you need emergency help.

SunCoast Meal Prep will not be responsible for any health problems or injuries that you may experience as a result of receiving the Programs, including from training programs, products, or events you learn about through the Program.

YOU HEREBY AGREE THAT YOUR USE OF THE PROGRAM, INCLUDING YOUR USE OF ANY EXERCISE PROGRAM RECOMMENDED BY SunCoast Meal Prep OR ANY WELLNESS PROFESSIONAL, IS AT YOUR OWN RISK AND THAT YOU ARE VOLUNTARILY PARTICIPATING IN THESE ACTIVITIES, EVEN IF ANY ASPECT OF THE WEBSITE OR DOCUMENTATION IS INACCURATE, INCOMPLETE, OR INAPPROPRIATE IN THE MANNER IT WAS PRESENTED.

SECTION 4: TERM & TERMINATION

Unless otherwise specified in the Plan and/or a Confirmation Email, these Terms and Conditions will be effective as of the Acceptance Date and will continue for the term specified in the Confirmation Email. If set forth in the Plan and/or a Confirmation Email, you will have the opportunity to renew your participation.

SunCoast Meal Prep may, at its option and in its sole discretion, suspend or terminate your subscription and/or your access to the Program and the Website at any time and for any reason including, without limitation, if you: (a) violate any of these Terms and Conditions or our Terms of Use; or (b) if you engage in any conduct that we believe is offensive to SunCoast Meal Prep staff, violates the rights of SunCoast Meal Prep or any third-party, or could in our judgment cause SunCoast Meal Prep liability.

Upon the termination of these Terms and Conditions, you agree to delete all copies of any Documentation in your possession or control.

Sections 2.5, 3, 4.3, 5.1, 5.3, 5.4, and 6 through 9 will survive the termination or expiration of these Terms and Conditions.

SECTION 5: PROGRAM FEES

NOTE: This Section 5 applies only to Individual Customers and does not apply to Participants whose participation in a Program is through a Group Customer. Group Customer Program Fees and payment terms are set forth in the applicable Customer Agreement.

The Program Fee is presented to the Customer in the Customer Agreement, Plan, and/ or a Confirmation Email. Unless otherwise specified in the Customer Agreement, Plan and/or a Confirmation Email, Customer is responsible for the full Program Fee from the Acceptance Date, even if Customer stops using the Program before the end of the term.

Unless otherwise specified in the Customer Agreement, Plan and/or a Confirmation Email, if a Customer cancels participation in any Plan prior to completing a full term, SunCoast Meal Prep reserves the right to charge a cancellation fee to cover the cost of any administrative expenses (including legal cost). The cancellation fee will be charged directly to the Customer.

Any promotion offered has no independent cash value and may not be combined with any other offers.

Customer will be responsible for all taxes of whatever kind or nature imposed by any governmental authority upon any Programs provided hereunder, excluding taxes based upon SunCoast Meal Prep’s income or property.

SECTION 6: PROPRIETARY RIGHTS

SunCoast Meal Prep is the owner or licensor of all right, title, and interest in the Program, Website, and Documentation, including all related intellectual property and other proprietary rights therein. No rights in these items are granted to you except as expressly set forth in these Terms and Conditions. You acknowledge and agree that the Program, Website, Documentation, and any technology, written materials, and logos used in connection with these items, contain SunCoast Meal Prep’s and its licensors’ intellectual property and other proprietary information, and are protected by United States and international intellectual property laws. Your infringement or misappropriation of such intellectual property and other proprietary information could expose you to both civil and criminal penalties under applicable laws.

You hereby grant, and represent and warrant that you have the right to grant, SunCoast Meal Prep a royalty-free, worldwide, transferable, sub-licensable, irrevocable, and perpetual right and license to publicly perform, publicly display, reformat, translate, excerpt, distribute, create derivative works from, rearrange, store, copy, and use Participant Data in order to: (a) provide the Program to you; (b) analyze and improve the Program, Website, Documentation; (c) conduct research on the efficacy of the Program, Website or Documentation; and (d) promote, market, or advertise the Program or Website. Identifiable Participant Data will not be publicly displayed without your prior express written permission. You grant SunCoast Meal Prep permission to use and/or publish de-identified Participant Data (i.e., Participant Data that is made anonymous by removing your name, image and other identifiers that could foreseeably be used to identify you) as part of research studies, academic papers, and scholarly articles based any such research, as well as for analytics, product development and other purposes.

You further represent and warrant that such license does not infringe, misappropriate or otherwise violate the rights of any third party.

SECTION 7: CONFIDENTIALITY

You may not, without SunCoast Meal Prep’s prior written consent: (a) use the Proprietary Information except in conjunction with your use of the Program; or (b) disclose any of the Proprietary Information to any other person. As specified in the Plan and/or any Confirmation Email, your participation in certain Plans may permit or require you to disclose your Participant Data to other Plan participants and/or to your Group Customer. If you choose to participate in these Plans and to make your Participant Data available, other Plan participants and/or your Group Customer will not be under a duty of confidentiality with respect to such information.

SECTION 8: NO WARRANTIES; LIMITATION OF LIABILITY; INDEMNIFICATION

THE PROGRAM, WEBSITE AND DOCUMENTATION ARE PROVIDED BY SunCoast Meal Prep AND ITS SUPPLIERS STRICTLY ON AN “AS IS”, WITH ALL FAULTS, AND “AS AVAILABLE” BASIS. NEITHER SunCoast Meal Prep, NOR ITS SUPPLIERS, NOR ANY THIRD PARTIES PROVIDING CONTENT FOR THE PROGRAM, WEBSITE OR DOCUMENTATION, NOR ANY THIRD PARTIES PROVIDING SUPPORT OR INFORMATION FOR THE PROGRAM, WEBSITE OR DOCUMENTATION INCLUDING, WITHOUT LIMITATION, ANY GROUP CUSTOMERS (COLLECTIVELY, THE “PROGRAM-RELATED THIRD PARTIES”) REPRESENT OR WARRANT THAT THE PROGRAM OR ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. NEITHER SunCoast Meal Prep NOR THE PROGRAM-RELATED THIRD PARTIES MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, AND HEREBY DISCLAIM ANY IMPLIED WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE.

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER SunCoast Meal Prep NOR ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SUPPLIERS OR THE PROGRAM-RELATED THIRD PARTIES, NOR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, MANAGERS, MEMBERS, AGENTS OR REPRESENTATIVES (INCLUDING THE WELLNESS PROFESSIONALS), SHALL BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE PROGRAM OR WEBSITE OR YOUR RELIANCE ON ANY BEHAVIORAL RECOMMENDATIONS AVAILABLE ON OR THROUGH THE PROGRAM. THIS LIMITATION COVERS CLAIMS BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, AND ANY OTHER LEGAL THEORY. TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES WILL SunCoast Meal Prep, ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SUPPLIERS OR THE PROGRAM-RELATED THIRD PARTIES, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, MANAGERS, MEMBERS, AGENTS OR REPRESENTATIVES (INCLUDING THE WELLNESS PROFESSIONALS), HAVE ANY LIABILITY FOR ANY INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, CONSEQUENTIAL, OR SPECIAL DAMAGES INCURRED BY YOU (INCLUDING DAMAGES FOR LOST BUSINESS, LOST PROFITS, OR LOST WAGES), REGARDLESS OF HOW SUCH DAMAGES ARISE AND REGARDLESS OF WHETHER OR NOT SUCH PARTIES WERE ADVISED SUCH DAMAGES MIGHT ARISE. YOU EXPRESSLY AGREE THAT THE LIMITATIONS AND EXCLUSIONS SET FORTH IN THIS SECTION CONSTITUTE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND SunCoast Meal Prep. IF YOU ARE DISSATISFIED WITH THE PROGRAM, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE PROGRAM. TO THE EXTENT THAT IN A PARTICULAR CIRCUMSTANCE ANY LIMITATION ON DAMAGES OR LIABILITY SET FORTH HEREIN IS DEEMED UNENFORCEABLE BY AN ARBITER SELECTED IN ACCORDANCE WITH PARAGRAPH 9.7, THE TOTAL, CUMULATIVE LIABILITY OF SunCoast Meal Prep, ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SUPPLIERS, AND THE PROGRAM-RELATED THIRD PARTIES, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, MANAGERS, MEMBERS, AGENTS, AND REPRESENTATIVES (INCLUDING THE WELLNESS PROFESSIONALS) FOR LOSSES OR DAMAGES SHALL BE LIMITED TO THE AMOUNT OF YOUR ACTUAL DAMAGES, NOT TO EXCEED U.S. $500.00.

You agree to defend and indemnify SunCoast Meal Prep, its subsidiaries, successors, assigns, affiliates, licensors and suppliers and their respective officers, directors, managers, members, agents, and representatives (including the Wellness Practitioners) against any claim, demand, action, lawsuit, and liability (including reasonable attorneys’ and experts’ fees) arising out of, or alleged to result from, your use or misuse of, or inability to use, the Program or your violation of these Terms and Conditions, any laws, rules or regulations, or any rights of third parties.

SECTION 9: MISCELLANEOUS

SunCoast Meal Prep may subcontract some or all of its obligations under these Terms and Conditions, without providing any prior notice to you.

Nothing in these Terms and Conditions is intended to create any rights in, or confer any benefits upon, any person or entity other than you and SunCoast Meal Prep.

You may not assign or transfer your rights or obligations under these Terms and Conditions to any other person or entity.

Wherever the word “including” is used in these Terms and Conditions, it is not intended to limit the proposition preceding it, but is rather intended to mean “including but not limited to.”

Neither party will be responsible for delays or failure in performance (other than failures to make payments due under the Customer Agreement) resulting from acts beyond the reasonable control of such party, including acts of God, strikes, lockouts, riots, acts of war, terrorism, epidemics, fire, communication line failures, power surges or failures, earthquakes or other disasters.

These Terms and Conditions and the Confirmation Emails constitute the sole and complete agreement between the parties with regard to the Program, and supersede all prior and contemporaneous agreements, proposals, representations, warranties, or promises, whether written or oral, relating to the Program. In the event of conflict between these Terms and Conditions and any Confirmation Email, the Confirmation Email shall control.

If any provision of these Terms and Conditions is adjudicated to be contrary to law, the provision will be modified and interpreted so as to best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of these Terms and Conditions will remain in effect.